Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERSRewards should go to teams as a whole.
More Tom Peters Quotes
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Hire disrespectful people.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Print-based libraries developed in an age of scarce printed resources.
TOM PETERS






