Formula for success: under promise and over deliver.
TOM PETERSRewards should go to teams as a whole.
More Tom Peters Quotes
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You are your projects!
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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The day firing becomes easy is the day to fire yourself.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS