Listen while you can, so that you can lead when you must.
TOM PETERSAll white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
More Tom Peters Quotes
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Organizations exist to serve. Period. Leaders live to serve. Period.
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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Listen to Everyone. Ideas come from everywhere
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Don’t ‘tolerate’ mistakes. Embrace them!
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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TRUST, not technology, is the issue of the decade.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
TOM PETERS