It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERSBe guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
More Tom Peters Quotes
-
-
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS -
Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
TOM PETERS -
Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
TOM PETERS -
The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERS -
Appreciation, applause, approval, respect – we all love it!
TOM PETERS -
Accept change as a friend. And don’t take yourself too seriously.
TOM PETERS -
Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
TOM PETERS -
The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
TOM PETERS -
Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
TOM PETERS -
Hire attitude train skills.
TOM PETERS -
The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERS -
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS -
With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
TOM PETERS -
Swipe from the best, then adapt.
TOM PETERS -
David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
TOM PETERS