The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
TOM PETERSBe guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
More Tom Peters Quotes
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What you decide not to do is probably more important that what you decide to do.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Celebrate what you want to see more of.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Progress is mostly the product of rogues.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS







