Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
TOM PETERSBe guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
More Tom Peters Quotes
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Integrity may be about little things as much or more than big ones.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Accept change as a friend. And don’t take yourself too seriously.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Hire disrespectful people.
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Print-based libraries developed in an age of scarce printed resources.
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Appreciation, applause, approval, respect – we all love it!
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The best leaders are the best notetakers, best askers, and best learners.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
TOM PETERS