If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
TOM PETERSWhat is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
More Tom Peters Quotes
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Leaders understand the ultimate power of relationships.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Celebrate what you want to see more of.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Listen while you can, so that you can lead when you must.
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A completely free library is as rare as a truly free lunch.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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You can only improve what you measure.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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We cannot innovate without opening the door to havoc.
TOM PETERS