Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
TOM PETERSWinners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
More Tom Peters Quotes
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Swipe from the best, then adapt.
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TRUST, not technology, is the issue of the decade.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS