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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.

Tom Peters

The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERS

Abet Availability Information
I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERS

Entering Important May
Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
TOM PETERS

Ability Appropriate Committed Limits
We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
TOM PETERS

Demand Elements Important
Integrity may be about little things as much or more than big ones.
TOM PETERS

Integrity Littles May
Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
TOM PETERS

Business Incidentally Sorry Specialization Years
Accept change as a friend. And don’t take yourself too seriously.
TOM PETERS

Accepting Change
Treat the customer as an appreciating asset.
TOM PETERS

Appreciate Assets Business
Portability of lots of information should not be underestimated.
TOM PETERS

Information Portability Should
You can only improve what you measure.
TOM PETERS

Improve Measure Only People Possible
Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERS

Improvement Pursuit Support
Print-based libraries developed in an age of scarce printed resources.
TOM PETERS

Age Library Resources
Success requires a persistent misreading of the odds.
TOM PETERS

Misreading Odds Persistent
Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
TOM PETERS

Digital Library Usage Widerspread
What gets measured gets done.
TOM PETERS

Done Inspirational Customer Service Measurement
The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
TOM PETERS

Believe Secret Statistically World

Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.

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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.

Related Topics

Popular Authors

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