If a window of opportunity appears, don’t pull down the shade.
TOM PETERSThe populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
More Tom Peters Quotes
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Print-based libraries developed in an age of scarce printed resources.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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TRUST, not technology, is the issue of the decade.
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The best leaders are the best notetakers, best askers, and best learners.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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What you decide not to do is probably more important that what you decide to do.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERS