My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
HOWARD SCHULTZStarbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
More Howard Schultz Quotes
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Customers must recognize that you stand for something.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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In times of adversity and change, we really discover who we are and what we’re made of.
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We have no patent on anything we do and anything we do can be copied by anyone else. But you can’t copy the heart and the soul and the conscience of the company.
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Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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This may sound a bit naive, but I got here by believing in big dreams.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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