Any business today that embraces the status quo as an operating principle is going to be on a death march.
HOWARD SCHULTZWe woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
More Howard Schultz Quotes
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Business leaders cannot be bystanders.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
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Always challenge the old ways.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
HOWARD SCHULTZ






