When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
HOWARD SCHULTZWhen you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
More Howard Schultz Quotes
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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If you want to achieve widespread impact and lasting value, be bold.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Who wants a dream that’s near-fetched?
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Sometimes you have to create the thing you want to be part of.
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Don’t be threatened by people smarter than you.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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People around the world, they want the authentic Starbucks experience.
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