Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
HOWARD SCHULTZBelieve in your dreams and dream big. And then after you’ve done that, dream bigger.
More Howard Schultz Quotes
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Always challenge the old ways.
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When companies fail, or fail to grow, it’s almost always because they don’t invest in the people, the systems, and the processes they need.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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The premium single-cup segment is the fastest-growing business within the global coffee industry.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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At its core, I believe leadership is about instilling confidence in others.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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I can’t imagine a day without coffee. I can’t imagine!
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Customers must recognize that you stand for something.
HOWARD SCHULTZ