We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
HOWARD SCHULTZThe challenge of the retail business is the human condition.
More Howard Schultz Quotes
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Success is best when it is shared.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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Customers must recognize that you stand for something.
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My passion. My commitment. This is the most important thing in my life other than my family.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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If you want to achieve widespread impact and lasting value, be bold.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
HOWARD SCHULTZ