In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
HOWARD SCHULTZPeople want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
More Howard Schultz Quotes
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Cutting prices or putting things on sale is not sustainable business strategy.
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Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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Any business today that embraces the status quo as an operating principle is going to be on a death march.
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Risk more than others think safe.
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Customers must recognize that you stand for something.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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The challenge of the retail business is the human condition.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
HOWARD SCHULTZ