We are not in the coffee business serving people, we are in the people business serving coffee.
HOWARD SCHULTZCustomers must recognize that you stand for something.
More Howard Schultz Quotes
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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At its core, I believe leadership is about instilling confidence in others.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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Don’t settle! Embrace a dream–and keep dreaming. Don’t be a bystander. Take it personally.
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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Don’t be threatened by people smarter than you.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Risk more than others think safe.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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Success is best when it is shared.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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