People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
HOWARD SCHULTZEffective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
More Howard Schultz Quotes
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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If you want to achieve widespread impact and lasting value, be bold.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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Success is the by-product when you work toward the target.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Cutting prices or putting things on sale is not sustainable business strategy.
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At its core, I believe leadership is about instilling confidence in others.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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This may sound a bit naive, but I got here by believing in big dreams.
HOWARD SCHULTZ