Sometimes you have to create the thing you want to be part of.
HOWARD SCHULTZEffective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
More Howard Schultz Quotes
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Success is empty if you arrive at the finish line alone.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Always challenge the old ways.
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And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
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Customers must recognize that you stand for something.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Don’t be threatened by people smarter than you.
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Who wants a dream that’s near-fetched?
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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