The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
TOM PETERSAuthority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
More Tom Peters Quotes
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Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
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A completely free library is as rare as a truly free lunch.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Formula for success: under promise and over deliver.
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People of all demographic categories and geographic regions will access a good digital library.
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Celebrate what you want to see more of.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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The thing that keeps a business ahead of the competition is excellence in execution.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
TOM PETERS