Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
TOM PETERSIt doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
More Tom Peters Quotes
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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A passive approach to professional growth will leave you by the wayside.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Listen to Everyone. Ideas come from everywhere
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…high end does not necessarily equal high price. It’s a matter of attitude.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Effective listening is a professional achievement-achieved only through hard work.
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Learning is a matter of intensity not elapsed time.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
TOM PETERS