If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
TOM PETERSWho comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
More Tom Peters Quotes
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The best leaders are the best notetakers, best askers, and best learners.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Lists simplify, clarify, edify.
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Integrity may be about little things as much or more than big ones.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Print-based libraries developed in an age of scarce printed resources.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Hire attitude train skills.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Listen to Everyone. Ideas come from everywhere
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Learning is a matter of intensity not elapsed time.
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Leaders understand the ultimate power of relationships.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Hire disrespectful people.
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People of all demographic categories and geographic regions will access a good digital library.
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The day firing becomes easy is the day to fire yourself.
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Rewards should go to teams as a whole.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Celebrate what you want to see more of.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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