Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
TOM PETERSThe company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
More Tom Peters Quotes
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Lists simplify, clarify, edify.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Listen to Everyone. Ideas come from everywhere
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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A passive approach to professional growth will leave you by the wayside.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Integrity may be about little things as much or more than big ones.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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Progress is mostly the product of rogues.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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Print-based libraries developed in an age of scarce printed resources.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Formula for success: under promise and over deliver.
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Hire disrespectful people.
TOM PETERS