The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERSThe company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
More Tom Peters Quotes
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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The thing that keeps a business ahead of the competition is excellence in execution.
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Don’t ‘tolerate’ mistakes. Embrace them!
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Progress is mostly the product of rogues.
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You can’t live life without an eraser.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Hire attitude train skills.
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Print-based libraries developed in an age of scarce printed resources.
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If a window of opportunity appears, don’t pull down the shade.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
TOM PETERS