I think it’s wonderful to save the world, but you need to be part of the world, too.
TOM PETERSSmile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
More Tom Peters Quotes
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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TRUST, not technology, is the issue of the decade.
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Formula for success: under promise and over deliver.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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You are your projects!
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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Lists simplify, clarify, edify.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERS