Treat the customer as an appreciating asset.
TOM PETERSOne simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
More Tom Peters Quotes
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Print-based libraries developed in an age of scarce printed resources.
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Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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The day firing becomes easy is the day to fire yourself.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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You are your projects!
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Execution Excellence! (Show up on time! Leave last!)
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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For me, reading is reading.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
TOM PETERS







