Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERSThe best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
More Tom Peters Quotes
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Don’t ‘tolerate’ mistakes. Embrace them!
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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Treat the customer as an appreciating asset.
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Celebrate what you want to see more of.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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If you love your company and love what you do, you will serve your customers better-period!
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You can only improve what you measure.
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What you decide not to do is probably more important that what you decide to do.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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TRUST, not technology, is the issue of the decade.
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You are your projects!
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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For me, reading is reading.
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People of all demographic categories and geographic regions will access a good digital library.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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Accept change as a friend. And don’t take yourself too seriously.
TOM PETERS