“Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.”

The prevailing system of management has crushed fun out of the workplace.

Quality’ means what will sell and do a customer some good – at least try to.

Eliminate numerical quotas, including Management by Objectives.

It is not enough to do your best; you must know what to do, and then do your best.

If you do not know how to ask the right question, you discover nothing.

The result of long-term relationships is better and better quality, and lower and lower costs.

People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.

We are here to make another world.

The sure way to increase productivity is to better administrate man and machine.

Profit in business comes from repeat customers.

Innovation comes from the producer – not from the customer.

All anyone asks for is a chance to work with pride.

All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.

Lack of knowledge… that is the problem.

The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.

In the States we’ve had by far the largest demonstrations in the last few years. The largest civil disobedience actions about anything in US history in the last 30 years have all been centred around the climate.

You can’t compare eras. But drivers of each era adapt to the needs and climate of their time. There are good and bad points to every era of the sport. I’m not really nostalgic about the past.

Today’s business climate is not for me.

We have a policy at Greenpeace that we no longer debate people who don’t accept the scientific reality of anthropogenic climate change.

Despite this, funding from rich countries to help the poor and vulnerable adapt to climate change is not even 1 percent of what is needed.

In the current socio-political climate, he said to himself, committing suicide is absurd and redundant. Better to become an undercover poet.

I think we’re in a global crisis of unprecedented scale, with global warming and climate change, and we don’t have the solution using any of the separated structures that are attempting to solve these issues, whether it be the United Nations, or the global corporations.

Climate change…is, simply, the greatest collective challenge we face as a human family.