It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMINGWhenever there is fear, you will get wrong figures.
More W. Edwards Deming Quotes
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The emphasis should be on why we do a job.
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In 1945, the world was in a shambles. American companies had no competition.
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It is not enough to do your best; you must know what to do, and then do your best.
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People don’t like to make mistakes.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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You should not ask questions without knowledge.
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Hold everybody accountable? Ridiculous!
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All anyone asks for is a chance to work with pride.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Any manager can do well in an expanding market.
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Eliminate numerical quotas, including Management by Objectives.
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You can not define being exactly on time.
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The big problems are where people don’t realise they have one in the first place.
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When a system is stable, telling the worker about mistakes is only tampering.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING