Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
W. EDWARDS DEMINGIt is not enough to do your best; you must know what to do, and then do your best.
More W. Edwards Deming Quotes
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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Export anything to a friendly country except American management.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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The sure way to increase productivity is to better administrate man and machine.
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Lack of knowledge… that is the problem.
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When a system is stable, telling the worker about mistakes is only tampering.
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A bad system will beat a good person every time.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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I am forever learning and changing.
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You should not ask questions without knowledge.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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It is not enough to do your best; you must know what to do, and then do your best.
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Customers that boast about your project or service, and that bring friends with them.
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Any manager can do well in an expanding market.
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All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING