Learning is not compulsory… neither is survival.
W. EDWARDS DEMINGThe sure way to increase productivity is to better administrate man and machine.
More W. Edwards Deming Quotes
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It is not enough to do your best; you must know what to do, and then do your best.
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Customers that boast about your project or service, and that bring friends with them.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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The big problems are where people don’t realise they have one in the first place.
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What should be the aim of management? What is their job?
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The prevailing system of management has crushed fun out of the workplace.
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No one knows the cost of a defective product – don’t tell me you do.
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You can not define being exactly on time.
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We are here to make another world.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING






