If management take the risk of hiring them, we have to take the responsibility for them.
AKIO MORITADon’t do market research.
More Akio Morita Quotes
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The most important mission for a Japanese manager is to develop a healthy relationship with his employees.
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Employees are not guilty; why should they suffer?
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A company will get nowhere if all of the thinking is left to management.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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Japanese attitudes toward work seem to be critically different from American attitudes.
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To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
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The best example of this was the Apollo project in the United States.
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I believe it is a big mistake to think that money is the only way to compensate a person for his work.
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My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.
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The only sure thing is that in business there are no sure things.
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My concept is that anybody has creative ability, but very few people know how to use it.
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People need money, but they also want to be happy in their work and proud of it.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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Advertising and promotion alone will not sustain a bad product or a product that is not right for the times.
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To have any one of these without the others is self defeating in business.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.
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Amenities are not of great concern to management in Japan.
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An enemy of innovation could be your own sales force.
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But make sure you don’t make the same mistake twice.
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If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.
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Americans make money by playing `money games,’ namely mergers, acquisitions, by simply moving money back and forth … instead of creating and producing goods with some actual value.
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America looks 10 minutes ahead; Japan looks 10 years.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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Every action analysed and every responsibility assigned by an organisation chart.
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We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
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