“We treat employees as a member of the family.”

Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.

But if you work with people, sometimes logic often has to take a backseat to understanding.

And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.

Don’t do market research.

I believe people work for satisfaction.

Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.

The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.

The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.

When I find an employee who turns out to be wrong for the job,

In the long run, no matter how good or successful you are or how clever or crafty.

I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.

We all learn by imitating, as children, as students, as novices in the world of business.

The best example of this was the Apollo project in the United States.

If you trust your colleague today, he may be your competitor tomorrow, because people frequently move from one company to another.

To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.

The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.

When you have chemistry with a potential hire, they will most likely become a great employee.

With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That’s how people want to be treated, with respect. That’s what I tell my employees – customer service is very important.

Where the sole employer is the state, [opposition] means death by slow starvation.

This is the only country in the world where today’s employee, is tomorrow’s employer.

The most important mission for a Japanese manager is to develop a healthy relationship with his employees.

When I find an employee who turns out to be wrong for the job,

I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.

To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.