“My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.”

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

Jeff Bezos is opening a retail store and owns a newspaper. Turns out everything we thought about the Internet is wrong.

Modularize, don’t customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

We’re going from a world of customized software to standardized platforms.

Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.

The benefit to building a startup is that customers don’t have the same kind of friction when they adopt new technology.

If you don’t go to every level of your company, you distance yourself from the marketplace and from your people.

In a user lead model, users are bringing in their own technology… and you can build software then, around the user.

You can keep ‘consumer’ DNA at the center of your product. That will always mean that adoption is easier.

The most customer-centric organizations can answer any question by deciding what’s best for the customer, without ever having to ask.

Opportunity lives at the intersection of what people need tomorrow and can be just barely built today.

I think bad politics are incredibly dangerous, so it’s important to make sure that people are communicating well. Culture and morale are super important. It’s best to not force it, but let it happen organically and genuinely.

The IT model of the enterprise has become a lot more user lead.

Any time where the delta b/w what is possible and how things work today is at its widest, that’s an opportunity to go build new technology.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

It’s unfortunate biologically we have to sleep.

Rebirth. I mean by this simply what happens when the child begins to realise the fact that the black does not enter through the white’s front door is not in the same category as the fact that the dead will never come back.

I think patriotism is like charity — it begins at home.

In politics, what begins in fear usually ends in folly.

The new cycle which begins with the ninth year of the Fascist regime places the alternative in even greater relief either we or they, either their ideas or ours, either our State or theirs!

I don’t like to badmouth people. But I’m the head of a monarchy that began in the ninth century, and I’m apparently more modern than Chris Christie.

They want to be the ones telling people: “This is what we have done in history” but when people begin to say, “No this is what we have done in history” it’s a different thing.

It’s the place to begin, always — to return to home, literally.

Personality begins where comparison ends.