“You intentionally start small, because you will not be able to compete with an incumbent… because the incumbent is always going to go for the full solution.”

Do things that incumbents can’t or won’t do because it’s economically or technically infeasible.

If you’re waiting for encouragement from others, you’re doing it wrong. By the time people think an idea is good, it’s probably too late.

If every customer is using your product “correctly”, you’ll never learn anything interesting about what to do next.

The only barrier to entry you can create is to consistently build a great product.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

When you’re doing something you’re passionate about, stress becomes a featurenot a bug.

Entrepreneurship: 10% coach, 20% player, 30% cheerleader, 40% waterboy.

I think I’m the kind of person who would be very difficult to employ – I’m pretty annoying, but driven.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

I don’t use many apps. I use naps.

Better to be too early and have to try again, than be too late and have to catch up.

Your product should sell itself, but that does not mean you don’t need salespeople.

Companies have never won. You’re always either fighting for survival, or fighting for relevance.

Startups live at the intersection of existential crisis and everything going perfectly great.

I’m obsessed with speed. I’m always asking myself, ‘Why can’t we do things faster? Why can’t it happen more efficiently? Why is this requiring three meetings instead of one?’

Listen to your customers, but don’t always build exactly what they’re telling you. This is a really key distinction around building enterprise software.

It is hard to create a first-person narrator that can be a child and yet is able to take in enough information for the narrative to be legible to the reader.

I’m raising a daughter. I want to be able to say to her, “You can be anything you want. You can be the President of the United States.” I’d love that.

Bittersweet is kind of my own favourite style because I want to be able to cry to the same song that I also can laugh to.

There is no way the Americans are going to be able to carry out a full scale war against Iraq and at the same time maintain the same kind of pressure on the Al Qaeda network in countries as diverse as Indonesia, Philippines, and Pakistan, as well as in Europe.

I like that Pilates compromises the mind and body. It’s not just about being able to run around the block a few times.

Electrons and possibly x-rays to be able to get the architecture of these molecules, the molecular structures themselves, of very complex biological systems. That’s the ultimate goal.

So, that’s my intention to focus my efforts there and I hope I will be able to do so.

What matters are not the truths other people tell us or the practices that we are able to mimic, but the spiritual discoveries we make through personal investigation.