You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
HOWARD SCHULTZMy parents really wanted me to get out of New York, be exposed to other people, other ways of life.
More Howard Schultz Quotes
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People around the world, they want the authentic Starbucks experience.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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If you pour your heart into your work, or into any worthy enterprise, you can achieve dreams others may think impossible.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we’re doing business, were trying to manage the business through the lens of humanity.
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When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
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At its core, I believe leadership is about instilling confidence in others.
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I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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A great business has to have a conscience. You have to know who you are and who you are not.
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I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t see And pursuing that vision.
HOWARD SCHULTZ