Get the culture right, and everything else just falls into place.
TONY HSIEHMost companies are very quick to hire and slow to fire, when really it should be the other way around.
More Tony Hsieh Quotes
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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Envision, create, and believe in your own universe, and the universe will form around you.
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We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Your brand is your culture.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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SEO expertise is a core need for today’s online businesses.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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To never forget that the most important thing in life is the quality of life we lead.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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A great brand is a story that never stops unfolding.
TONY HSIEH