Success is the by-product when you work toward the target.
HOWARD SCHULTZWhen you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.
More Howard Schultz Quotes
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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But when you really believe-in yourself, in your dream-you just have to do everything you possibly can to take control and make your vision a reality. No great achievement happens by luck.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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The challenge of the retail business is the human condition.
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My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
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In times of adversity and change, we really discover who we are and what we’re made of.
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Who wants a dream that’s near-fetched?
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Cutting prices or putting things on sale is not sustainable business strategy.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
HOWARD SCHULTZ