We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
HOWARD SCHULTZBeverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
More Howard Schultz Quotes
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Who wants a dream that’s near-fetched?
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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In times of adversity and change, we really discover who we are and what we’re made of.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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I don’t have any secret sauce and I’m no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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At an early age, my mother gave me this feeling that anything is possible, and I believe that.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can’t cut enough costs to save your way to prosperity.
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Believe in your dreams and dream big. And then after you’ve done that, dream bigger.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.
HOWARD SCHULTZ






