Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
HOWARD SCHULTZGrow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
More Howard Schultz Quotes
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Sometimes you have to create the thing you want to be part of.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
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Whatever you do, don’t play it safe. Don’t do things the way they’ve always been done. Don’t try to fit the system. If you do what’s expected of you, you’ll never accomplish more than others expect.
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This may sound a bit naive, but I got here by believing in big dreams.
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I can’t imagine a day without coffee. I can’t imagine!
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Risk more than others think safe.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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Who wants a dream that’s near-fetched?
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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In this ever-changing society, the most powerful and enduring brands are built from the heart.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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