If there are too many competitors, even if you’re the best it’s a lot harder to win.
TONY HSIEHGood businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
More Tony Hsieh Quotes
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Things are never as bad or as good as they seem.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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The best leaders are servant leaders – they serve those they lead.
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A great brand is a story that never stops unfolding.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
TONY HSIEH