I like to get people fired up, fill them with zeal for McDonald’s, and watch the results in their work.
RAY KROCI saw opportunity appear in an ugly six-spindle shake machine … and grabbed it.
More Ray Kroc Quotes
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That’s the name of the game. Pleasing the customer. If we ever lose sight of that fact, we’ve lost the ball game.
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If you have time to lean, you have time to clean.
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Nothing in the world can one imagine beforehand,not the least thing,everything is made up of so many unique particulars that cannot be forseen.
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Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
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If you’ve got time to lean, you’ve got time to clean.
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I don’t believe in saturation. We’re thinking and talking worldwide.
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Speaking of competition in the fast-food industry. This is rat eat rat, dog eat dog. I’ll kill ’em, and I’m going to kill ’em before they kill me.
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The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.
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When the exhausted Sun takes up his cycle then my prophecy and threats will be accomplished.
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Customers tend to avoid a restaurant that’s going aswamp in its own sludge.
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There’s a lot more future in hamburgers than in baseball.
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If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.
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I suffer with you. I’ve never seen such stupid ballplaying in all my life!
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The third big war will begin when the big city is burning.
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I was an overnight success all right, but 30 years is a long, long night.
RAY KROC