The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMINGQuality is everyone’s responsibility.
More W. Edwards Deming Quotes
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The emphasis should be on why we do a job.
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Quality is pride of workmanship.
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People don’t like to make mistakes.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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We are here to make another world.
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I am forever learning and changing.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The sure way to increase productivity is to better administrate man and machine.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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You can not define being exactly on time.
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Quality is everyone’s responsibility.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Eliminate numerical quotas, including Management by Objectives.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING