No one knows the cost of a defective product – don’t tell me you do.
W. EDWARDS DEMINGQuality is everyone’s responsibility.
More W. Edwards Deming Quotes
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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The sure way to increase productivity is to better administrate man and machine.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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You can not define being exactly on time.
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Any manager can do well in an expanding market.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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We are here to make another world.
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It is not enough to do your best; you must know what to do, and then do your best.
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I am forever learning and changing.
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Quality is pride of workmanship.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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If you do not know how to ask the right question, you discover nothing.
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Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING






