The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMINGQuality is everyone’s responsibility.
More W. Edwards Deming Quotes
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No one knows the cost of a defective product – don’t tell me you do.
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What should be the aim of management? What is their job?
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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You can not define being exactly on time.
W. EDWARDS DEMING -
I am forever learning and changing.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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It is not necessary to change. Survival is not mandatory.
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People don’t like to make mistakes.
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Innovation comes from the producer – not from the customer.
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Profit in business comes from repeat customers.
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Quality is everyone’s responsibility.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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All anyone asks for is a chance to work with pride.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
W. EDWARDS DEMING