All anyone asks for is a chance to work with pride.
W. EDWARDS DEMINGMy mother was my biggest role model. She taught me to hate waste. We never wasted anything.
More W. Edwards Deming Quotes
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Whenever there is fear, you will get wrong figures.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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I am forever learning and changing.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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Quality is everyone’s responsibility.
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Innovation comes from the producer – not from the customer.
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Customers that boast about your project or service, and that bring friends with them.
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The big problems are where people don’t realise they have one in the first place.
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You should not ask questions without knowledge.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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You know the cost of replacing it, but not the cost of a dissatisfied customer.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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The sure way to increase productivity is to better administrate man and machine.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMING