The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMINGThe prevailing system of management has crushed fun out of the workplace.
More W. Edwards Deming Quotes
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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You can not define being exactly on time.
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The prevailing system of management has crushed fun out of the workplace.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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We are here to make another world.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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Innovation comes from the producer – not from the customer.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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Customers that boast about your project or service, and that bring friends with them.
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The sure way to increase productivity is to better administrate man and machine.
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You should not ask questions without knowledge.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Hold everybody accountable? Ridiculous!
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Eliminate numerical quotas, including Management by Objectives.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING