What should be the aim of management? What is their job?
W. EDWARDS DEMINGThe prevailing system of management has crushed fun out of the workplace.
More W. Edwards Deming Quotes
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People don’t like to make mistakes.
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Learning is not compulsory… neither is survival.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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All anyone asks for is a chance to work with pride.
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Any manager can do well in an expanding market.
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In 1945, the world was in a shambles. American companies had no competition.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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Eliminate numerical quotas, including Management by Objectives.
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It is not enough to do your best; you must know what to do, and then do your best.
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Hold everybody accountable? Ridiculous!
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The big problems are where people don’t realise they have one in the first place.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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The sure way to increase productivity is to better administrate man and machine.
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If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING