The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMINGThe prevailing system of management has crushed fun out of the workplace.
More W. Edwards Deming Quotes
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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A bad system will beat a good person every time.
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Innovation comes from the producer – not from the customer.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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If you do not know how to ask the right question, you discover nothing.
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In 1945, the world was in a shambles. American companies had no competition.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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Quality is everyone’s responsibility.
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Lack of knowledge… that is the problem.
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Eliminate numerical quotas, including Management by Objectives.
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Customers that boast about your project or service, and that bring friends with them.
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It is not enough to do your best; you must know what to do, and then do your best.
W. EDWARDS DEMING