My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMINGIf you do not know how to ask the right question, you discover nothing.
More W. Edwards Deming Quotes
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Whenever there is fear, you will get wrong figures.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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In 1945, the world was in a shambles. American companies had no competition.
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The emphasis should be on why we do a job.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Customers that boast about your project or service, and that bring friends with them.
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All anyone asks for is a chance to work with pride.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The sure way to increase productivity is to better administrate man and machine.
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What should be the aim of management? What is their job?
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Quality’ means what will sell and do a customer some good – at least try to.
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I am forever learning and changing.
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Learning is not compulsory… neither is survival.
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If you do not know how to ask the right question, you discover nothing.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
W. EDWARDS DEMING