Quality is pride of workmanship.
W. EDWARDS DEMINGThe result of long-term relationships is better and better quality, and lower and lower costs.
More W. Edwards Deming Quotes
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If you do not know how to ask the right question, you discover nothing.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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The big problems are where people don’t realise they have one in the first place.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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The sure way to increase productivity is to better administrate man and machine.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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We are here to make another world.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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You should not ask questions without knowledge.
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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All anyone asks for is a chance to work with pride.
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The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING