Inspire other communities and cities to reinvent themselves.
TONY HSIEHYour personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
More Tony Hsieh Quotes
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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SEO expertise is a core need for today’s online businesses.
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We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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A great brand is a story that never stops unfolding.
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Stop chasing the money and start chasing the passion.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Help inspire people to realize they are capable of changing the world.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Your culture is your brand.
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The best leaders are servant leaders – they serve those they lead.
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