Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
TONY HSIEHOpen, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
TONY HSIEHHappiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
TONY HSIEHI think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
TONY HSIEHFor me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
TONY HSIEHBusiness is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
TONY HSIEHWhatever you are thinking, think bigger.
TONY HSIEHIf someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
TONY HSIEHBe true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
TONY HSIEHThe best leaders are servant leaders – they serve those they lead.
TONY HSIEHI’d rather spend money on things that improve the customer experience than on marketing.
TONY HSIEHEnvision, create, and believe in your own universe, and the universe will form around you.
TONY HSIEHMost innovation comes from outside your industry applied to your own
TONY HSIEHEvery employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
TONY HSIEHAsk yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
TONY HSIEHThe best businesses are really ones that can combine passion, profits, and purpose.
TONY HSIEHHelp inspire people to realize they are capable of changing the world.
TONY HSIEH