Your culture is your brand.
TONY HSIEHBe true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
More Tony Hsieh Quotes
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Without conscious and deliberate effort, inertia always wins.
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SEO expertise is a core need for today’s online businesses.
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Help shape the stories that people are telling about you.
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A great brand is a story that never stops unfolding.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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For individuals, character is destiny. For organizations, culture is destiny.
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
TONY HSIEH