Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
TONY HSIEHYour culture is your brand.
More Tony Hsieh Quotes
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The best businesses are really ones that can combine passion, profits, and purpose.
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Most innovation comes from outside your industry applied to your own
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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Zappos is a customer service company that just happens to sell shoes.
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Help shape the stories that people are telling about you.
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Your brand is your culture.
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The best leaders are servant leaders – they serve those they lead.
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The brand is just a lagging indicator of a company’s culture.
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Your culture is your brand.
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Your personal core values define who you are, and a company’s core values ultimately define the company’s character and brand. For individuals, character is destiny. For organizations, culture is destiny.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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What’s the best way to build a brand for the long term? In a word: culture.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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Things are never as bad or as good as they seem.
TONY HSIEH






