I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
TONY HSIEHA bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
More Tony Hsieh Quotes
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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The brand is just a lagging indicator of a company’s culture.
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Whatever you are thinking, think bigger.
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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Stop chasing the money and start chasing the passion.
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Envision, create, and believe in your own universe, and the universe will form around you.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
TONY HSIEH






