I’d rather spend money on things that improve the customer experience than on marketing.
TONY HSIEHIf you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
More Tony Hsieh Quotes
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
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The best leaders are servant leaders – they serve those they lead.
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Get the culture right, and everything else just falls into place.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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Things are never as bad or as good as they seem.
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SEO expertise is a core need for today’s online businesses.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Stop chasing the money and start chasing the passion.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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For individuals, character is destiny. For organizations, culture is destiny.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn’t based on external factors.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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