If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
TONY HSIEHIf you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
More Tony Hsieh Quotes
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Hopefully 10 years from now people won’t even realize we started out selling shoes. They will just think about Zappos as a place to get the best customer service.
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Help inspire people to realize they are capable of changing the world.
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The best leaders are servant leaders – they serve those they lead.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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If someone is self-aware, then they can always continue to grow. If they’re not self-aware, I think it’s harder for them to evolve or adapt beyond who they already are.
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Just figure out what your personal values are then just make those the corporate values.
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To never forget that the most important thing in life is the quality of life we lead.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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SEO expertise is a core need for today’s online businesses.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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