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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.

Tom Peters

All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS

Congratulations Inspirational Leadership
What gets measured gets done.
TOM PETERS

Done Inspirational Customer Service Measurement
The simple act of paying positive attention to people has a great deal to do with productivity.
TOM PETERS

Positive Productive Work Simple
Success requires a persistent misreading of the odds.
TOM PETERS

Misreading Odds Persistent
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
TOM PETERS

Connections Littles Mind
Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
TOM PETERS

Digital Library Usage Widerspread
The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERS

Abet Availability Information
The best leaders are the best notetakers, best askers, and best learners.
TOM PETERS

Best Leader Leader Learners
Treat the customer as an appreciating asset.
TOM PETERS

Appreciate Assets Business
Listen to Everyone. Ideas come from everywhere
TOM PETERS

Everyone Everywhere Ideas Listen
Appreciation, applause, approval, respect – we all love it!
TOM PETERS

Applause Appreciation Approval
Lists simplify, clarify, edify.
TOM PETERS

Edify Lists Simplify
I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERS

Entering Important May
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
TOM PETERS

Excellence Minutes Next
Formula for success: under promise and over deliver.
TOM PETERS

Educational Inspirational Success

It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.

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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.

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