South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
TOM PETERSIt doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
More Tom Peters Quotes
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Formula for success: under promise and over deliver.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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If a window of opportunity appears, don’t pull down the shade.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.
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You can’t think your way out of a box; you’ve got to act.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Knowing when to take your losses is an essential part of eventual success.
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Have you set high standards in the past that make it clear what level of performance you demand?
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
TOM PETERS







