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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.

Tom Peters

You can only improve what you measure.
TOM PETERS

Improve Measure Only People Possible
Rewards should go to teams as a whole.
TOM PETERS

Rewards Should Teamwork
A completely free library is as rare as a truly free lunch.
TOM PETERS

Free Library Lunch Rare
And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
TOM PETERS

Business Remembers Everything Vulnerable
Appreciation, applause, approval, respect – we all love it!
TOM PETERS

Applause Appreciation Approval
Leaders understand the ultimate power of relationships.
TOM PETERS

Inspirational Leader Ultimate
What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS

Next Strategy Volunteer
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
TOM PETERS

Able Excellence Vision
Cost does not equal value… and low cost parts decrease brand equity for a very long time.
TOM PETERS

Cost Elapsed Long
Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
TOM PETERS

Challenges People Reading
Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
TOM PETERS

Decision Leader Rap
I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERS

Entering Important May
He who makes the quickest, coolest prototypes reigns!
TOM PETERS

Prototype Reign Work
To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
TOM PETERS

Change Demand Past
I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
TOM PETERS

Business Country Growth Real
The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERS

Culture Mistake Punishment

It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.

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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.

Related Topics

Popular Authors

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