The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERSDavid Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
More Tom Peters Quotes
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Lists simplify, clarify, edify.
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Print-based libraries developed in an age of scarce printed resources.
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Portability of lots of information should not be underestimated.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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A completely free library is as rare as a truly free lunch.
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You can only improve what you measure.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Hire disrespectful people.
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He who makes the quickest, coolest prototypes reigns!
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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What gets measured gets done.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
TOM PETERS







